Getting Started 5 I can’t remember my username to login Do I have access to a tutor? How do I arrange phone tutoring or support? Can I download and print course material? How to Start Your Course
Account Management 9 How to Start Your Course How can I change my Username? Can I purchase a course using a credit card? How do I reset my Account password? Where is my purchased course? How long do you have access to the licensing program for? I can’t remember my username to login My course has disappeared I can’t log in
Course Completion 15 How to Start Your Course Can I take a course at my leisure? I cannot progress past a quiz question How do I retrieve my course certificate? How long do you have access to the licensing program for? How long does it take to complete a course? Do I have access to a tutor? My course has disappeared How do I arrange phone tutoring or support? How to view course content after completion.
Quizzes 3 I cannot progress past a quiz question I can’t get past a drag and drop quiz Where can I review my course quiz performance?