Insurance License Training

Online e-learning Insurance RIBO & OTL training at your own speed with 1-1 support from the Insurance Institute’s Instructor of the Year 2018, with confirmed industry-leading success rate! Register now and open a dialogue with us today!

Certificates

Every course completion earns a certificate.

Online Studies

100% online e-learning from the comfort of your own home.

Years of Excellence

MRD have many years of insurance coaching – join us now!

About US

Our Story

Melanie is a role model, advisor and mentor and she demonstrates her ability to positively influence people on a daily basis,” say her nominators.

Melanie first entered the Insurance Industry in January 2000. As a teacher, she consistently gets positive feedback from her students and is known for producing pass rates of 100%. This level of commitment let to Melanie being recognised as the Insurance Institute’s Instructor of the Year 2018.

Start Today!

Registration is required before any course purchases. Join MRD today with our quick and simple Three Step Process.

STEP 1

Please complete the registration form shown on the right.

STEP 2

This page will refresh and you will automatically be logged in.

STEP 3

Manage your Account from the E-Learning Menu at the top of every page.

FEATURED

OTL Licensing (Agent)

11 Video E-Learning

This 11 lesson course contains video lessons, progress quizzes and PDF downloads for all enrolled students.

Students must Register before purchasing this course.

12 Video E-Learning

RIBO Licensing (Broker)

This 12 lesson course contains video lessons, progress quizzes and PDF downloads for all enrolled students.

Students must Register before purchasing this course.

CATEGORIES

All Courses

$99

Water Water Water

Description: This interactive session teaches you almost everything you need to know about water! We will learn basic terminology around water, floods and coverage. Once we know the basics we will delve into the policy wording of a homeowners policy, Sewer Back-Up and Overland Water and Flood. Once we are done you will be so comfortable with the peril of water and be able to confidently explain why each coverage is required, what is covered and excluded and how to ensure your client understands the exposure. RIBO Accreditation: 2 Technical Hours

View Now

$99

Wild About Watercraft!

This interactive session teaches you almost everything you need to know about watercraft! We will learn basic marine terminology, explore different types of watercraft and their uses. Once we know the basics we will delve into the policy wording of a Yacht policy and review a marine survey and some applications. Jam-packed session on a topic that is so overwhelming! RIBO Accreditation: 2 hours technical

View Now

$99

Oil & Gas Industry and Insurance

As a broker, underwriter, or adjuster are you involved in Oilfield Risks?  Do you ever wonder exactly what processes are involved in the oil industry?  Have you ever been confused by oilfield terminology?  Are you confused by figuring out the insurance coverages?  If so, join us for an entry-level exploration of the unique exposure and coverage required by the Oil and Gas Industry including industry trends and challenges, unique insurance coverages and claims examples.

View Now

$99

Conflict Management In The Workplace

Whether it be a co-worker, employee or client, encouraging people to work together toward a common goal is an essential skill that we should all possess. Conflict Resolution provides the tools and advice you need to restore peace, get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale. We will look at how to address conflicts, resolve disputes, and restore harmony and productivity to the workplace. We will also examine more positive means for resolving conflicts. RIBO Accreditation: 3 Personal Hours

Coming Soon

$99

Changing the Culture

Changing your organizational culture is the toughest task you will ever take on. Your organizational culture was formed over years of interaction among the participants in the organization. When people in an organization realize and recognize that their current culture needs to transform to support the organization's success and progress, change can occur. But change is not pretty and change is not easy. RIBO Accreditation: 3 Hours Management

Coming Soon

$99
understanding CVOR

Understanding the CVOR (Auto)

Do you ask yourself what makes up the CVOR? What is the 'Overall Violation Rate' and how do collisions affect it? If you answered yes to any of these questions, this seminar is for you. The CVOR is one of the most important documents in underwriting a commercial auto risk and can be a bit overwhelming to understand. Join us at this session as we navigate our way through reading and understanding the CVOR, using it as an underwriting tool as well as a sales tool.

View Now

$99
FLEET AND GARAGE

Fleet and Garage Auto

Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn’t have to be. Join us for this jam packed program covering everything you’ll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You will walk away from this course being able to Identify the steps in the underwriting process for individually rated commercial auto, garage and fleet as well as understanding the rating process, describe the coverage and risk exposures and provide risk management for your clients.

View Now

$99
COMMERCIAL ENDORSEMENTS

Commercial Endorsements Auto

Feeling a little overwhelmed understanding all of the endorsements available for commercial auto? Well this course is for you. We will do a deep dive of all the standard endorsements and even some non-standard endorsements for fun! The best part???? We will even complete a 21B together 🙂

View Now

$99
COMMERCIALAUTO

Introduction to Commercial Auto

Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn’t have to be. Join us for this jam packed webinar covering everything you’ll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You will walk away from this course being able to Identify the steps in the underwriting process for individually rated commercial auto, understand the rating process, describe the coverage and risk exposures and provide risk management for your clients.

View Now

$599

Essential Management Skills for the Insurance Professional

One of our best-selling programs this course is for any leader. Whether you have been in a leadership position for 10 years or getting ready to advance your career this interactive program will be the best investment you have ever made. Using your personalized Disc Management profile (included in the price of the program) we will deeply explore your Management style and how that assists you in directing and delegating others, motivating your team, developing all team members and even working with your own manager. Accreditation: 15 RIBO Management  Hours

Coming Soon

$99

Understanding & Selling Ontario Accident Benefits

This webinar is addressed to all industry professionals who want to fully understand the new accident benefits and how to not only explain the current coverage but also the optional coverage. We will also cover how to discuss the current coverage and the need for the increased coverage with claims examples. Assignments included!

View Now

$79

RIBO Level One Licensing Exam Package

Are you getting ready to write your exam after taking a course with another provider? Or maybe doing a rewrite? This package includes all of our test material which is geared to help you pass. We know how tough this exam is and we also know you can’t memorize questions to pass. We developed this package to include exam questions covering ALL topics in the new textbooks and exam AND we include explanations to help you understand why the answers are what they are.  This course contains 11 packed quizzes and 4 practice exams.

View Now

$99

Life Leases

This webinar will take you through basic understanding of the life lease terminology, process of development, ownership issues as well as how the industry is responding with respect to coverage. Accreditation: Two Hours Technical

Coming Soon

$99

Condominium Insurance

Condo insurance is an often misunderstood product. Misconceptions are common and many stem from confusion about coverage provided by the Condo Corporation’s insurance vs. the unit owner’s condo insurance. Whether you’re a Broker, Underwriter or Adjuster, learn about this in-demand product. Accreditation: Two Hours Technical

Coming Soon

$39.99

Taking Your Time Back

Do you feel like time is getting away? Are you always wondering why there is not enough hours in a day? Well, you need to take your time back! Join Melanie in discussing what is negatively affecting your time management and how you can make changes. We will talk about common roadblocks to effective time management and how to conquer them. Numerous tips and worksheets provided for you to utilize our tips moving forward! RIBO Accreditation: 1 Hour Personal

View Now

$69.95

Weathering the Email Storm

Is email communication getting you down? Frustrated with the mass amount of emails in your in box and the lengthy games of email tag? Wondering how you can get people to respond to what you need without a dozen follow ups? Well this session is for you! Join us as we teach you how to navigate through communication of all kinds with a focus on email. Emails are such a critical part of daily existence and dealing with emails can be frustrating and time consuming. By the end of this session you will gain greater confidence that the emails you are sending are professional and get the responses you need in a timely fashion! Accreditation: 1 Hour Personal

View Now

$99

Negotiation Skills

This webinar is addressed to all industry professionals who want to learn how to effectively continue their professional development and negotiate effectively. By the end of the course, learners will be able to understand and apply the 10 principles to achieve a win-win negotiation outcome.

View Now

$449
VEHICLE HAZARDS

Commercial Auto 101

Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn’t have to be. Join us for this jam packed program covering everything you’ll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You will walk away from this course being able to Identify the steps in the underwriting process for individually rated commercial auto, garage and fleet as well as understanding the rating process, describe the coverage and risk exposures and provide risk management for your clients.

View Now

$39.95

Business Ethics For The Insurance Professional

Join us as we discuss what ethics really means while we analyze the grey areas of ethical expectations within the context of corporate decision making and ethical business practice. Explore the elements of decision making that are directly affected by ethical considerations and social expectations using case scenario examples and more. Accreditation: One Hour Ethics

View Now

$99

Cyber Liability

With the ever increasing threat of a data breach, cyber liability insurance needs to be an integral part of your clients daily business. The misconception that Cyber Liability is just for big companies needs to be broken as this coverage can make the difference between staying in business or shutting down after an attack. Cyber liability insurance can protect your business not only from threats such as hackers, lost or stolen laptops, business interruption, but also a long list of other threats that can leave a lasting impact on your business. In this seminar you will learn what threats companies are facing and how to mitigate that risk. We will discuss potential claims with real life examples, things to look for in coverage as well as the litigation side of things. This seminar is for all insurance professionals. Accreditation: Two Hours Technical

View Now

« » page 1 / 2

CHOOSE US

Why Learn With Us?

Z

20 Years of Experience

With our experience and online resources, you can expect the very best e-learning experience.

Z

Course Videos

Our videos walk you through the process, explaining key points to promote effective learning.

Z

Progress Quiz

Every lesson ends with a progress quiz to help improve learning and demonstrate progress.

Z

Download Lesson Notes

For your convienience, every lesson is accompanied with a free PDF download.

TESTIMONIALS

What Our Students Say

Melanie is an experienced instructor and certified trainer who cares deeply about her students, imparting specialist insurance knowledge across a wide variety of insurance-related topics.

Maureen Johnson

Business Development Consultant and Trainer

Melanie is a gifted adult educator, and professional coach! She has a real gift for creating and facilitating engaging, resonating and impactful learning experiences.

John A.F. McNeil

Program Coordinator and Professor, Humber College

FAQ

Frequently Asked

What format does the coaching take?

Every course contains a number of lessons comprising a video, a quiz and lesson PDF to download and keep.

What kind of support is there?

Students recieve 1-1 personal support for all their needs.

How long are the courses?

Course length varies. Our OTL Licensing course contains 11 lessons each with a video and quiz, and completed with a final test.

Are there any hidden costs or upsells?

The fee for each course is the final payment, no hidden fees inside!

Book A Course Today!

Ready to start building your future? Register below or contact us with any questions you may have!

REGISTERCONTACT