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MRD eBook Resources

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Agility Unlocked

 The more volatile, uncertain, complex, and ambiguous our working environments become, the more critical a truly agile workforce is to success. Yet, staying agile demands that people develop and use their emotional intelligence (EQ)—a level of sophistication that has never been demanded before.
This eBook explores the connection between agility and emotional intelligence, the perceived impact it has on individual and organizational performance, and a proven methodology for development at scale: Everything DiSC® Agile EQTM

The Invisible Drain on Your Company’s Culture

By Mark Scullard, PhD

“Every single one of us struggles with insecurity “
In fact, we do it every single day of our lives, even when we don’t realize it. What we realize even less, however, is just how much this insecurity eats away at our organizational cultures. But if we can help people own their personal quirks and if we can help them extend that same goodwill to their colleagues, we can cultivate a counteragent: a culture of trust. And luckily, organizations actually can reliably create experiences that bolster this sort of trust. This eBook will explore one time-tested methodology for doing so: personality-based assessments.

Keep Your People:
How to navigate the great resignation

Work is very different than it was at the optimistic onset of 2020.
Our lives turned upside down and for many of us, our workday went from cubicles and commutes to pyjama pants, homeschooling, and trying to meet deadlines with the constant background noise of home life.

” 44% of people think employees have the greatest impact on their organization’s success—more so than leadership, reputation,and products/services. “
What is new is that employee expectations have fundamentally shifted.
Find out more in this eBook

Tackling The Virtual Culture Dilemma:
Help your people work better together while officing apart

While most of us thought 2020 was going to be “our year,” everything got derailed when the pandemic struck, sending people to all corners of their homes in search of a comfortable, functional workspace. Displaced and distracted, some employees checked out, while others lashed out. We’ve named this evolution The Virtual Culture Dilemma—and it’s shifting the way we relate, communicate, and collaborate.
This eBook reveals three critical components to addressing The Virtual Culture Dilemma along with actionable strategies to shape an engaged, collaborative, and adaptive culture— one that drives results while simultaneously fostering those daily human connections that embrace everyone’s unique strengths and one-of-a-kind contributions.

Under The Hood
The secret engine that drives destructive conflict

“Conflict is an uncomfortable, yet unavoidable part of every workplace. ” But we don’t always realize the level of harm caused by the toxic behaviors that come along with it. Unproductive conflict is a measurable drag on productivity, performance, and the bottom line. Yet conflict—if done right—is integral to success. Today’s struggle leads to tomorrow’s breakthrough. Under
the Hood exposes the hidden connection between our thoughts, emotions, and behaviors, revealing the secret engine that drives destructive conflict in the workplace. This eBook also points to the solution with a proven methodology that’s grounded in psychology and validated in the field by Authorized Partners of Everything DiSC®. This method empowers all people to put their conscious selves back in the driver’s seat and productively engage in conflict.



Technical Skills Training

Technical skills for the insurance professional

Ethics Training

Upskill yourself.

Personal Skills Training

Culture, branding, negotiations and more!

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