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Getting Started

5
  • How to Start Your Course
  • Can I download and print course material?
  • How do I arrange phone tutoring or support?
  • Do I have access to a tutor?
  • I can’t remember my username to login

Account Management

9
  • I can’t log in
  • My course has disappeared
  • I can’t remember my username to login
  • How long do you have access to the licensing program for?
  • Can I purchase a course using a credit card?
  • How can I change my Username?
  • How to Start Your Course
  • Where is my purchased course?
  • How do I reset my Account password?

Course Purchase

2
  • Can I purchase a course using a credit card?
  • Where is my purchased course?

Course Completion

15
  • How long does it take to complete a course?
  • Where can I review my course quiz performance?
  • Can I download and print course material?
  • I can’t get past a drag and drop quiz
  • Do the licensing courses include books?
  • How to view course content after completion.
  • How do I arrange phone tutoring or support?
  • My course has disappeared
  • Do I have access to a tutor?
  • How long does it take to complete a course?
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Quizzes

3
  • Where can I review my course quiz performance?
  • I can’t get past a drag and drop quiz
  • I cannot progress past a quiz question

Certificates

1
  • How do I retrieve my course certificate?

About

Melanie is delighted to be recognized as  winner of the INSURANCE BUSINESS CANADA Elite Women 2022 Award in recognition for outstanding performance and dedicated service.

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Mount Forest Office

Mount, Forest, Ontario,

Tel: (519) 803-1299

E-mail: melanie@mrdconsulting.ca

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