Social Media Marketing

Social Media Marketing

Recent studies report that over 70% of Canadians—and billions of people worldwide—actively use social media. Popular platforms like Facebook, YouTube, Instagram, Twitter, Pinterest, and LinkedIn have transformed the way brands interact with their audience....
Search Engine Optimization

Search Engine Optimization

For the uninitiated, searching for things online might seem like magic. You type a few words in the search bar, click a button, and voila!—the answers to your questions are right at your fingertips. But why do certain web pages appear at the top of a results page? The...
Overcoming Procrastination

Overcoming Procrastination

If you’ve ever put off doing an important task or project, you’re not alone. Procrastination is common in the workplace. And while it may not seem harmful in the moment, chronic procrastination can hinder your productivity, damage your relationships with coworkers,...
How To Avoid Conflicts of Interest

How To Avoid Conflicts of Interest

Doing the right thing means that you’re acting with integrity in all that you do. But doing the right thing can become challenging when you’re faced with ambiguous and complicated ethical dilemmas, like a potential conflict of interest. That’s why we are giving...
Developing a Growth Mind Set

Developing a Growth Mind Set

Developing a growth mindset allows individuals and companies to realize their potential, increase resilience, and achieve success. A growth mindset can unlock your capacity to learn, grow, and thrive—regardless of your current abilities or skill level. In this course,...
Dealing With Stress, Pressure, and Burnout

Dealing With Stress, Pressure, and Burnout

Ever feel stressed at work? How do you react to high-pressure situations? Is burnout a threat to your well-being and productivity? The truth is that we’re all prone to stress, pressure, and burnout. Understanding what they are and how they work helps us create a...
Giving & Receiving Feedback

Giving & Receiving Feedback

The benefits of feedback in the workplace are many. However, feedback needs to be given and received effectively. Giving effective feedback means achieving the desired results while, at the same time, making sure that all parties involved are respected. Receiving...
Bases de la diversité: les fondements

Bases de la diversité: les fondements

Vous avez probablement entendu le mot « diversité » assez fréquemment sur le lieu de travail et en dehors, mais êtes-vous sûr de comprendre ce que cela signifie et comment cela pourrait avoir un impact sur votre vie ? La diversité, ainsi que les concepts...
Diriger à travers les temps difficiles

Diriger à travers les temps difficiles

Les violations de données, les catastrophes naturelles et la violence au travail ne sont que quelques-uns des risques les entreprises sont confrontées. Des crises comme celles-ci peuvent plonger une entreprise dans le chaos, menacer le public et la sécurité des...
Leading with Emotional Intelligence

Leading with Emotional Intelligence

Can you identify your emotions and understand why they’re happening? What about the emotions of others? Are you skilled at spotting and responding to their cues? Those with high emotional intelligence readily recognize their feelings, manage their reactions, and build...
Leading Through Difficult Times

Leading Through Difficult Times

Data breaches, natural disasters, and workplace violence are just a few of the risks businesses face. Crises like these can throw a company into chaos, threaten public and employee safety, and more. While predicting a crisis is nearly impossible, you can take steps to...
Leading Remote Teams

Leading Remote Teams

Are you considering a role that involves the management of staff that work remotely? Curious about the challenges and opportunities faced by remote teams? Reflecting on how leaders like yourself have been impacted by the widespread move to remote work? You’ll learn...
Doing The Right Things- A Guide to Good Business Ethics

Doing The Right Things- A Guide to Good Business Ethics

Good ethics are good business. Yet sometimes we all struggle to do the right thing in the workplace. Maybe we feel stressed or overwhelmed, and the easier option becomes more attractive. We could also be afraid to speak up—or just unsure what the ethical decision...
Advanced Problem Solving

Advanced Problem Solving

Being an effective problem-solver is a useful skill in any line of work. Whether it’s a small issue or a complex dilemma, understanding how to solve problems efficiently and effectively gives you an advantage in work and life. But how do you become a great...
A Guide to Workplace Integrity

A Guide to Workplace Integrity

What does it mean to have integrity? And what role does it play in career advancement and job satisfaction? These questions make up the heart of this course on workplace integrity. In it, you’ll consider the benefits and challenges of maintaining integrity when making...
Power & Pride: The Origins of Pride Month

Power & Pride: The Origins of Pride Month

Decades of oppression of the LGBTQAI2S+ community, cultural shifts in the 1960s, and each and every decade after. You’ll learn how numerous historical events became a catalyst for change and a symbol for LGBTQAI2S+ rights that evolved into today’s Pride festivals and...
Understanding the Ontario Take-All-Comers Rule

Understanding the Ontario Take-All-Comers Rule

Auto insurance is necessary to operate a vehicle in Ontario and FSRA is taking steps to ensure that all consumers can get the best product at the best price available when they purchase or renew their auto insurance policy. FSRA recently issued “Take-All-Comers”...
Understanding PIPEDA

Understanding PIPEDA

In this course, we will be talking about the Personal Information Protection and Electronic Documents Act (PIPEDA), the federal private sector privacy law. The goal of this presentation is to offer you information to help your business comply with the federal privacy...
RIBO Code of Conduct

RIBO Code of Conduct

This Code of Conduct Handbook is distributed to insurance brokers in the Province of Ontario with the approval of the Council of the Registered Insurance Brokers of Ontario. Join us as we review your responsibilities as a broker by reviewing the code of conduct and...
Diversity Basics: The Foundation

Diversity Basics: The Foundation

You’ve probably heard the word “diversity” pretty frequently both in and out of the workplace, but are you confident you understand what it means and how it might impact your life? Diversity—along with the complementary concepts of equity, and inclusion—impacts your...