FAQ

Frequently Asked

What format does the coaching take?

Every course contains a number of lessons comprising a video, a quiz and lesson PDF to download and keep.

What kind of support is there?
Students receive 1-1 personal support via live chat or e-mail for all their needs.
How long are the courses?

Course length varies. Our OTL Licensing course contains 11 lessons each with a video and quiz, and completed with a final test.

Are there any hidden costs or upsells?

The fee for each course is the final payment, no hidden fees inside!

Is the licensing exam through MRD Training & Consulting?
No. We offer preparation courses for the provincial licensing programs but you must register to take the licensing exam through the appropriate licensing body. Our courses offer mock exams which will prepare you for the real exam. The course fee does not include your exam fee.
Can two people do the course at one time?

Our courses are sold on an individual user basis and sharing of subscriptions for access to course materials is strictly forbidden. Any sharing of MRD Training & Consulting Inc. intellectual property with any person or entity who does not have an assigned username and password will result in termination of course access.

How do you receive certificates for accredited courses?

For all accredited courses the system will monitor proper completion and a certificate of completion will be provided at the end of the course.

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