As different generations work together, this can lead to friction due to misunderstandings and different preferences in terms of things such as communication styles. Thus, it is important to make sure that people of different ages can work together well and that everyone feels included, to ensure good productivity. Join us to delve into learning about the characteristics of different generations, analyzing the possible areas of friction between generations, and developing strategies to resolve the differences.
Accreditation: 3 Hours
ON/BC/MB Accreditation: Management
SK: All classes other than Life / General
AB: General and Adjusters AIC#72195
Course Content
Characteristics of Different Generations
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Managing Different Generations
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Resolving Different Generations
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