🤝 Welcome to the Alberta Care-First Training for Independent Adjusters!
This specialized program provides licensed insurance professionals with a comprehensive understanding of Alberta’s care-focused automobile insurance framework. Designed specifically for independent adjusters, this course details the operational mechanics, benefit entitlements, claims management workflows, and dispute resolution pathways established under the provincial Care-First model.
💡 Through 19 focused modules, you will learn how to evaluate medical treatment plans, process income replacement calculations, manage catastrophic claims, and uphold legislative standards—all while prioritizing claimant recovery.
📋 Accreditation & Continuing Education Details
✅ Accredited Provider:
Alberta Insurance Council (AIC)
Alberta Insurance Council (AIC)
⏱️ Continuing Education Hours:
15 CE Credits (Adjuster Category)
15 CE Credits (Adjuster Category)
💻 Course Format:
Self-paced online study with interactive media and audio modules.
Self-paced online study with interactive media and audio modules.
🎯 Evaluation Requirement:
A score of 80% or higher on the comprehensive Final Assessment is required to earn CE credits.
A score of 80% or higher on the comprehensive Final Assessment is required to earn CE credits.
⚠️ Attempt Limit:
Per AIC regulations, a maximum of 2 attempts are permitted for the Final Assessment.
Per AIC regulations, a maximum of 2 attempts are permitted for the Final Assessment.
🎓 Certificate Issuance:
Upon achieving a passing grade, an official Certificate of Completion will be generated automatically for your annual licensing renewal audit records.
Upon achieving a passing grade, an official Certificate of Completion will be generated automatically for your annual licensing renewal audit records.
Course Content
Care-First Overview
Lesson 1 (CF01): Background and Overview
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Lesson 2 (CF04): Introduction to Benefits
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Role of a Case Manager
Lesson 3 (CF05): Supporting Injured People Through Claims
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Features of Care-First
Lesson 4 (CF21): Care and Treatment Benefits
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Lesson 5 (CF22): Daily Living Assistance Benefit
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Lesson 6 (CF23): Additional Benefits: Treatment and Care Expenses
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Lesson 7 (CF24): Income replacement benefit requirements
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Lesson 8 (CF25): Calculating the income replacement benefit
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Lesson 9 (CF26): Managing the income replacement benefit
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Lesson 10 (CF27): Monetary benefits
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Lesson 11 (CF28): Death benefits
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Lesson 12 (CF29): Introducing the permanent impairment benefit
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Lesson 13 (CF30): Administering the permanent impairment benefit
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Lesson 14 (CF31): Care for catastrophic injuries
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Lesson 15 (CF32): Understanding the ability to sue and third-party liability
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Lesson 16 (CF33): Navigating dispute resolution
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Supporting Injured People
Lesson 17 (CF34): Program of Care
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Lesson 18 (CF35): Customized treatment
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Ongoing Recovery Management
Lesson 19 (CF42): Medical assessments
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Accreditation Assessment
