Coming Soon!

We are regularly adding to our insurance training resource. Check back here to see what we have coming up, or use the contact option at the foot of the page to request a specific subject you would like covered.


Every course completion earns a certificate.

Online Studies

100% online e-learning from the comfort of your own home.

Years of Excellence

MRD have provided many years of insurance expert coaching.



Courses currently in preparation are shown below.

Understanding the Ontario Take-All-Comers Rule

Auto insurance is necessary to operate a vehicle in Ontario and FSRA is taking steps to ensure that all consumers can get the best product at the best price available when they purchase or renew their auto insurance policy. FSRA recently issued “Take-All-Comers” guidance to the industry to help prevent activities that preclude or frustrate consumers' efforts to purchase or renew their auto insurance when they would otherwise qualify for a quote or renewal.

Join Melanie as we review the Act to ensure you understand what your responsibilities are and how to ensure compliance.

Accreditation:  1 Hour
ON/BC/MB Accreditation: Management
SK: All classes other than Life / General
AB: General and Adjusters

Leading Remote Teams

Are you considering a role that involves the management of staff that work remotely? Curious about the challenges and opportunities faced by remote teams? Reflecting on how leaders like yourself have been impacted by the widespread move to remote work?

You’ll learn strategies for building a high-performance virtual team, best practices for launching a virtual team project, strategies for virtual communication, and much more!

Accreditation:  2 Hours
ON/BC/MB Accreditation: Management
SK: All classes other than Life / General
AB: General and Adjusters



CCDC 2 – Stipulated Price Contract is the industry standard prime contract between the Owner and the prime Contractor.  The contract outlines the high-level administrative requirements and procedures needed for construction projects, including the role and authority of the consultant, procedures for changes in the work, work by other contractors, insurance requirements, prerequisites for Ready-for-Takeover, dispute resolution procedures, early occupancy by the Owner, and more. This contract can be super overwhelming to the new broker so join us for a deep dive into this contract!

Accreditation:  4 Hours
ON/BC/MB Accreditation: Technical Hours
SK: All classes other than


Personal Lines Property 101 Program

Are you new to insurance and not licensed but want to learn the basics of Personal Lines Property Insurance? If so this course is for you!! We do a high-level introduction to the different property policies with a deep dive into the comprehensive homeowner's policy. We also cover tenants, condos, seasonal and secondary homes.

Accreditation:  5 Hours
ON/BC/MB Accreditation: Technical Hours
SK: All classes other than Life / General
AB: General and Adjusters

From Furnaces to Woodstoves and Everything In-between!

In this course, we will go through all the different primary heat sources and secondary heat sources including oil tanks! We will also do deep dive into the CSIO Woodstove Questionnaire so you can comfortably work through that document with your insured!

Accreditation:  3 Hours
ON/BC/MB Accreditation: Technical Hours
SK: All classes other than Life / General
AB: General and Adjusters

Microsoft Outlook Essentials

The Outlook workshop essentials: This course covers the core communication, collaboration, and email skills that will enable your productivity in the Outlook environment, email, scheduling, and contacts.

Inclusive Leadership

The area of inclusion and diversity in training is becoming more and more important as companies become more attuned to these topics. It is important for an organization, today, to employ a diverse workforce, which includes people from different backgrounds and with a variety of characteristics. However, it is not enough to make sure that a company has a diverse workforce. Every member of staff also needs to feel included.Team leaders and managers are key to ensuring the development of an inclusive work environment. Join us as we discuss what diversity and inclusion are and why they are both important in business; Pinpoint the characteristics of inclusive leadership and of course apply strategies and develop a plan to make their leadership style more inclusive. This is a jam-packed session with a lot of interaction so get ready to be engaged!


CAIB Prep Course

CAIB Exam Prep Self-Study On-Demand Prep Courses are divided into easy-to-manage modules with end of lesson quizzes and submitted assignments marked by tutors! Of course we still include downloadable materials, practice quizzes, cheat sheets and a plethora of practice exams.
Don't forget we have 24 hour support and we work with you until you pass 🙂


The Five Behaviours of a Cohesive Team

A short one page course which looks at The Five Behaviours of a Cohesive Team.



Coming Soon

See what’s on the horizon at MRD!


Ethical Guidance courses.


RIBO and OTL Licencing

Management Skills

Essential Management Coaching

Personal Skills

Upskill yourself!

Technical Skills

Cars, Cyber and more!

Book A Course Today!

Ready to start building your future? contact us with any questions you may have!