Seminars

webinars

Please contact us using the form at the foot of this page to arrange any of the following webinars.

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Introduction to Farm Insurance

2 RIBO Hours – Technical

The basics of farm insurance starting from the personal and business exposures including standard coverages and an exploration of unique coverages and wording for specific classes.

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Miscellaneous Commercial Coverages

2 RIBO Hours – Technical

In this interactive webinar, you’ll discuss various commercial coverages, including aviation insurance, glass coverage, event cancellation and jewellers’ block. You’ll gain an in-depth understanding of the coverages and the underwriting concerns related to each.

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Certificates of Insurance

2 RIBO Hours – Technical

This seminar is addressed to all industry professionals who want to learn how to properly issue a Certificate of Insurance and the implications of incorrect documentation.

The seminar will be approximately 2 hours in length.

A workbook will be provided to each student, which consists of the power point presentation, areas to take notes, as well as group activities.

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Negotiation Skills

2 RIBO Hours – Personal Skills Category

This webinar is addressed to all industry professionals who want to learn how to effectively continue their professional development and negotiate effectively. By the end of the course, learners will be able to understand and apply the 10 principles to achieve a win-win negotiation outcome.

The webinar will be 2 hours in length and will include numerous worksheets, group activity and a power point presentation for all participants.

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Effective Study Skills

2 RIBO Hours – Personal Skills Category

The Effective Study Skills webinar is addressed to all industry professionals who want to learn how to effectively continue their professional development.

We begin with an overview of personality types and learning styles. We will discuss how this affects the individual in the classroom as well as business meetings and everyday life. We then discuss proper note taking which can be transferred to education as well as business related activities. Lastly we will discuss effective exam writing skills to assist in the participants education.

The webinar will be 2 hours in length and will include numerous worksheets, group activity and a power point presentation for all participants.

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Cyber Liability

3 RIBO Hours – Technical Category

With the ever increasing threat of a data breach, cyber liability insurance needs to be an integral part of your clients daily business. The misconception that Cyber Liability is just for big companies needs to be broken as this coverage can make the difference between staying in business or shutting down after an attack.

Cyber liability insurance can protect your business not only from threats such as hackers, lost or stolen laptops, business interruption, but also a long list of other threats that can leave a lasting impact on your business.

In this seminar you will learn what threats companies are facing and how to mitigate that risk. We will discuss potential claims with real life examples, things to look for in coverage as well as the litigation side of things. This seminar is for all insurance professionals.

The seminar will be approximately 2 hours in length. A workbook will be provided to each student, which consists of the power point presentation, areas to take notes, as well as group activities.

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Closing the Sale – Effective Techniques

2 RIBO Hours – Personal Category

Are you are new to the industry and have limited knowledge of specific sales techniques needed to effectively service clients?
Do you understand the importance of cross-selling and up-selling?
During this valuable session, you will be given an overview of the “insurance sales professional” role as well as certain characteristic traits that a sales professional possesses. Through numerous examples using both personal lines and commercial lines insurance, you will be led through the progress of a sale from the initial contact with the client, to determining the needs and closing the sale.

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Commercial Endorsements and Extensions

2 RIBO Hours – Technical

You’ll look at the most commonly used commercial endorsements and floaters. This will include but not limited to Building Bylaws, Stock Spoilage, the Exhibition Floater and the Installation Floater. Through this overview and related claims examples, you’ll gain an excellent understanding of how the various coverages can and should be applied.

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Life Leases

2 RIBO Hours – Technical

Life lease housing is a relatively new form of tenure in Canada, but a rapidly growing one in Ontario and the western provinces that is misunderstood by the purchaser and industry. This webinar will take you through basic understanding of the life lease terminology, process of development, ownership issues as well as how the industry is responding with respect to coverage.

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Fundamentals of Financials

2 RIBO Hours – Technical

Fundamentals of Financials for the professional is addressed to all positions in the insurance industry. We will cover the basics of reading and understanding financial statements, including but not limited to the main four financials.

The webinar will be 2 hours in length and will include review of numerous worksheets, activity logs and a power point presentation for all participants.

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Conflict Management

2 RIBO Hours – Personal Skills Category

Conflict Management for the professional is addressed to all positions in the insurance industry. We will cover all aspects of conflict management, including but not limited to how to find the source of the conflict and addressing the conflict with the proper tools.

The webinar will be 2 hour in length and will include review of numerous worksheets, activity logs and a power point presentation for all participants.

2 Hours Technical – Underwriting for Brokers

Underwriting for Brokers is addressed to entry level positions in the insurance industry. We will cover all aspects of front line underwriting, including but not limited to a discussion on underwriting premium flags, referrals to the company and what to include.

The webinar will be 2 hours in length and will include numerous worksheets, group activity and a power point presentation for all participants.

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Time Management

2 RIBO Hours – Personal Skills Category

Effective Time Management for the professional is addressed to all positions in the insurance industry. We will cover all aspects of time management, including but not limited to how to beat procrastination, scheduling tools, personal goal setting and tools to track your time for more effective time management.

The webinar will be 2 hour in length and will include numerous worksheets, activity logs and a power point presentation for all participants.

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Certificate of Insurance

2 RIBO Hours – Technical

This seminar is addressed to all industry professionals who want to learn how to properly issue a Certificate of Insurance and the implications of incorrect documentation.  By the end of the course, learners will be able to understand the terminology misused on certificate and will be able to effectively prepare a certificate of insurance. We will also discuss claims examples and implications of the certificates.

The seminar will be approximately 2 hours in length. A workbook will be provided to each student, which consists of the power point presentation, areas to take notes, as well as group activities.

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Effective Communications Skills – Business Writing Techniques

2 RIBO Hours – Personal Skills Category

Effective communication is imperative in this industry not only to improve teamwork, decision making, and problem solving but it enables you to communicate even negative or difficult messages without creating conflict or destroying trust.

This seminar covers all aspects of communication including business writing skills for email, delivering bad news and building rapport. Since Communication is a two way process our discussion involves both how we send and receive messages.

A great seminar for all business professionals to attend to sharpen their skills, especially the forgotten ones!

The seminar will be approximately 2 hours in length. A workbook will be provided to each student, which consists of the power point presentation, areas to take notes, as well as group activities.

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Manufacturers and Wholesalers

2 RIBO Hours – Technical

Among the various topics discussed, you’ll touch on property insurance, general liability insurance (including completed product and operations liability), inherent defect insurance and equipment breakdown insurance. You’ll also learn how to identify particularly complex risks and how to handle them.

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Property of Others : Bailee’s, Customers Floater & Warehouseman’s Legal Liability

2 RIBO Hours – Technical

Explore inland marine coverage on property entrusted to the insured for storage, repair or servicing. Discuss exposures and how to provide adequate coverage. And look at Warehouseman’s Legal Liability, the risks that require this coverage, what it entails and excludes, and how to ensure proper coverage.

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Handling Difficult Liability Risks

2 RIBO Hours – Technical

Look at some less-discussed commercial liability exposures, and how you can help your clients assess their exposures, look at appropriate coverage and mitigate loss. The discussion will include: Professional Liability, Directors & Officers, Cyber Liability and Excess Liability

Get In Touch

MOUNT FOREST, ONTARIO, CANADA
TEL: 519-803-1299
MELANIE@MRDCONSULTING.CA

WEEK DAYS: 09:00 – 17:00
SATURDAY: 08:00 – 18:00
SUNDAY: CLOSED